How to order

Ordering process
Ordering from us is simple, convenient & transparent … you can abort the process at any time by closing your browser window.

1. Shopping cart
Select the items you’d like to order by clicking on the red cart-symbol-button. This will place the item in your shopping cart. You can access the contents of your shopping cart at any time by clicking on “My Cart” at the top of any page. There is no obligation to buy at this point. You can remove items from your cart at any time by clicking on the ‘-’ symbol or change the quantity.The cart is updated automatically. If you want to buy the items in your cart, click on the ‘Proceed to checkout’ button. This will take you to the next step in the ordering process.

2. Customer Data
If you already have a user account, please log in by entering your e-mail address and password. Otherwise please register as a new customer or check out as a guest. Your personal details will be collected, processed and used in accordance with the provisions of the Austrian Data Protection Act (Privacy notice). If you have already logged in, your Billing Information will now be displayed. Select and click on the “Continue” button to proceed to the next step.

3. Billing and Delivery Information
Please enter now your prefered payment means by selecting form the offered payment options. As well, if multiple delivery options are offered, chose the one you prefer. Click on the “Continue” button to proceed to the next step.

4. Complete order / GTC and information about your cancellation rights
You will now see an overview of your order. Please review your order to check that all the details are correct and read the General Terms and Conditions and Revocation carefully. You can only complete your order by ticking the checkbox to confirm that you have read and accepted the GTC and the information about your cancellation rights. By clicking on the “"Complete Payment"” button you transmit your order to us and it becomes a legally binding contract.
Optionally, if you have a voucher code, you can input it here in the section "Further options" in the field "Enter voucher code". To apply the voucher discount to your shopping basket value, finalize this step by clicking the red arrow symbol to the right of the "Enter voucher code" field.  

5. Data input verification
Our Online Shop system uses a software tool to identify and correct data input errors. If any required entries are missing you will receive the prompt “The fields outlined in red are mandatory. If you click on the “"Complete Payment"“ button without ticking the checkbox to confirm that you have read and accepted the GTC and your cancellation rights you will receive an error message prompting you to confirm your acceptance of the terms and conditions and the revocation.

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